July 26, 2025

The Pou Team: 25 Years of Real Estate Excellence — Top Northeast Florida Agents

Welcome back to the Real Estate Excellence Podcast, where we highlight top-producing agents who are redefining professionalism, service, and consistency in real estate. In Episode 225, host Tracy Hayes sits down with one of Northeast Florida's most enduring power couples — Paula and Antonio Pou — of The Pou Team, known for their unmatched commitment to client service and their deep local roots in Jacksonville and St. Johns County.

A Legacy of Trust, Service & Results

With over 25 years of experience and more than $17 million in 2023 sales alone, Paula and Antonio Pou have built a reputation as trusted real estate professionals who put client relationships first.

"We try to be people that [clients] can trust." — Paula Pou

The Pou Team’s ability to create lifelong client relationships is a testament to their integrity, service-driven mindset, and belief in doing things the right way — every single time.

From Humble Beginnings to Market Leaders

Paula entered the real estate business in 1989 after moving to Jacksonville in 1984. She credits her early success to strong mentorship from seasoned agents and a willingness to learn by doing. Antonio joined her in 2003, bringing complementary strengths that helped them form a balanced, efficient, and client-centered team.

"We play off each other’s strengths. Some clients connect better with Paula, some with me." — Antonio Pou

Their story includes meeting at church, marrying in 1995, and teaming up in business — becoming one of the most respected real estate teams in Northeast Florida.

Systems, Social Media & Staying Connected

The Pou Team thrives on consistent follow-up, handwritten notes, anniversary messages, and personalized service that keeps their name top of mind.

They actively use social media and prioritize nurturing their sphere of influence through consistent touches that lead to repeat business and referrals.

"We always follow up and make our clients feel remembered." — Paula Pou

Mentorship & Giving Back to the Industry

Paula and Antonio are also passionate about mentoring newer agents. They regularly offer guidance to agents who want to build sustainable, relationship-based businesses.

"We love helping others grow. It’s part of who we are." — Paula Pou

Personalized Service That Wins Clients for Life

Their success lies in being available, understanding unique client needs, and maintaining a high level of care — whether it’s driving for showings, managing inspections, or strategizing a deal.

Antonio often takes on the logistics, while Paula handles negotiations and communications. This allows them to serve clients efficiently while providing a seamless experience.

Tune in and Learn from The Pou Team

🎥 Watch the full episode: https://youtu.be/6WTwj7UCRVc

🎧 Listen on the podcast: www.tracyhayespodcast.com/225

Follow The Pou Team:

Facebook: @pouteam
Instagram: @pouteamrealestate
Website: https://www.pouteam.com

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Tags:

#PouTeam #RealEstateExcellencePodcast #TopJacksonvilleAgents #JacksonvilleRealEstate #StJohnsCountyRealEstate #BestRealtorsJacksonville #FloridaRealEstateLeaders #RealEstateSuccessStories #RelationshipBasedBusiness #RealEstateMentorship