In real estate, bad news happens.
Inspection issues. Repair requests. Tough negotiations.
The difference between average agents and top professionals?
They don’t react. They process.
In this clip from Episode 310 of the Real Estate Excellence Podcast, Tina Priest shares why it’s critical to pause, think, and respond intentionally — especially during heated negotiations.
Instead of firing off an emotional text or email, she emphasizes taking a moment to evaluate the situation before sharing it with your client.
That pause protects relationships.
That pause protects deals.
In competitive markets like Jacksonville, Ponte Vedra, and St. Johns County — especially when serving military relocation clients — professionalism under pressure matters.
Watch the full episode:
www.tracyhayespodcast.com/310
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