What Happened at eXp Con That Blew Me Away “I was blown away.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares what truly impressed her at a national eXp Realty event — and why it shifted her perspective as a business owner. It…
🔗 Full Episode 311: www.tracyhayespodcast.com/311 Real estate feels brutal right now? Kim Knapp says the hard truth is simple: if you’re struggling, it’s usually your mindset—the filter you’re putting everything through. Stop obsessing over “how it used to be” and own the new normal. 🎙️ Real Estate Excellence Podcast —…
For Tina Priest, serving military families isn’t marketing. It’s personal. As the spouse of a U.S. Navy veteran who served 21 years, she understands PCS orders, deployments, tight timelines, and the stress that comes with relocating. In this clip from Episode 310 of the Real Estate Excellence Podcast, Tina shares…
“People aren’t buying your ability to put a sign in the yard. They’re buying your confidence.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains what really wins listings and buyer consultations. Anyone can list a house. Anyone can stick a sign in the…
“I decided to go all in.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why she committed fully to eXp Realty — and how that decision changed the trajectory of her business. Going “all in” wasn’t about hype. It was about alignment, ownership,…
What if the only thing standing between you and your next breakthrough is the decision to move before you feel ready? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Debbi DiMaggio. Debbi shares how clarity, belief, and relentless action shaped her 35 year career…
“Your network is vital.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares a powerful truth about real estate success: It’s not just the brokerage. It’s the people you surround yourself with inside that brokerage. Your network isn’t just your net worth financially —…
“I got a buyer under contract… and I thought to myself, ‘I’ve made the biggest mistake here.’” Tina Priest shares a moment every real estate agent understands. Her buyers had seen the home. They went under contract. But that night, she went home thinking… this isn’t the right fit. In…
Real estate school doesn’t teach you how to be a successful agent. It teaches you how not to go to jail. In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers breaks down a hard truth about the industry — getting licensed is just the beginning.…
“I think they need to see a personal side of you and that they're not a transaction.” In today’s real estate world — especially in Jacksonville and across Northeast Florida — it’s easy to become transactional. But the best agents understand something different. People don’t want to feel like a…
“That would be the number one reason I started going to events — to build my referral network.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why attending real estate events — locally and nationally — changed her business. It wasn’t about the…
“You just have to try… and fail forward.” In this 53-second clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers breaks down the mindset that separates average agents from true leaders. Success in real estate — especially in competitive markets like St. Augustine, Jacksonville, and St. Johns…
Have you ever had a deal completely fall off the rails? Tina Priest shares a real moment from a Northeast Florida transaction where everything was going wrong at once. “Yes. I had a deal falling off the rails and yeah, I had to laugh and adapt… we got through it.…
“How do you compete with a builder offering rate buy-downs, closing costs, and incentives?” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers talks about one of the biggest challenges sellers face in St. Augustine, Jacksonville, and St. Johns County — listing a resale home…
What’s the most human moment you’ve experienced in real estate? Tina Priest shares a powerful reminder from a transaction in Northeast Florida. She was working with another agent when that agent’s father passed away mid-deal. “I was like, ‘How can I be helpful?’… because, you know, we’re humans too.” In…
“It matters who your lender is.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why choosing a local lender in St. Augustine, Jacksonville, and St. Johns County can make or break your homebuying experience. Yes, a big online lender might advertise a competitive…
If you had to prove your value to every buyer before showing a single home, what would you change first in your process? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Kim Knapp. Kim shares her vision for leading the Northeast Florida Association of…
Builder reps and realtors don’t have to clash. In this clip, Jerry explains how he builds strong, lasting relationships with agents—through communication, follow-up, content collaboration, and making sure everyone wins. “My realtors are my network.” If you work with new construction—or want better results bringing buyers to builders—this is required…
“Don’t just walk into a builder model without your own Realtor.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why buyers in St. Augustine, Jacksonville, and St. Johns County must have their own representation when purchasing new construction. Builder reps work for the…
🎧 Full episode → https://www.tracyhayespodcast.com/306 “If you’re too busy to educate yourself… what are you really busy doing?” This clip hits hard. Robyn McIntosh calls out one of the biggest lies in real estate: “I’m too busy.” Too busy to attend meetings. Too busy to train. Too busy to sharpen…
What’s the biggest misconception about Florida real estate? In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares what clients believe about buying in Florida that drives her nuts — especially in St. Augustine, Jacksonville, and St. Johns County. From taxes and CDD fees to…
This is what real relationships look like. Jerry explains why, when a referral agent calls him on his day off, he shows up anyway—because protecting relationships and client experience always comes first. “If a realtor calls me and needs me, I’m going in.” This is the level of service that…
🎧 Watch the full episode → https://www.tracyhayespodcast.com/306 They forgot the AC drain pipe. In a BRAND NEW home. Instead of running it through the slab like they should have… they had to reroute it AFTER construction and install a pump system that could fail. Now imagine that pump goes out…
If you had to lose the paperwork and keep only one habit to grow your business this year would it be answering the phone or following up? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Tina Priest. Tina shares how her service first mindset…
