Listening is a skill. It did not come naturally to her.
🎙️ Full Episode 339: tracyhayespodcast.com/339
Tracy Hayes' read: when you're actually engaged and actively listening, the client is "sucking up the trust."
Marilyn Gilman agrees it's a skill — and admits it wasn't organic to her. "I'm a Chatty Cathy, and I'm a bit of a squirrel. I move fast."
So she trained herself to go slow when she goes fast, and to listen for what a client actually wants.
It shows up in strange ways. At a recent showing she reminded a buyer of what they'd told her they didn't want, and talked them out of writing the offer.
They'd forgotten they told her.
📲 Connect with Marilyn Gilman | The Gilman Group, Berkshire Hathaway HomeServices:
🌐 thegilmangroupfl.com
📸 instagram.com/Malgilman
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💼 linkedin.com/in/marilyn-gilman
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