Who actually needs a transaction coordinator, and why is the belief that only top producers need one costing mid-level agents money?
In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Travis Moore. Travis Moore is a co-founder of Next Level Agent Support who has spent roughly a decade in real estate and has worked on thousands of transactions after beginning his career in hospitality, customer service and real estate sales. He explains how he discovered that his strengths were in the details, coordination and behind the scenes work that keeps transactions moving. That realization eventually led him and his partners to build Next Level Agent Support and support more than 100 agents.
Travis and Tracy explore what a great transaction coordinator actually does beyond tracking signatures and deadlines. They discuss resolving conflicts between agents, Florida HOA and condo compliance, writing offers, commission changes, giving agents their personal time back, expanding systems across Florida and Georgia and using AI without eliminating the human touch. Travis also explains how his hospitality background shaped his focus on creating memorable client experiences, how Next Level works directly with brokerages and how the company gives back through charitable donations from every transaction.
If your real estate business is growing but your evenings, weekends and family time are disappearing, this episode offers a different way to think about leverage. Listen to the full conversation, share it with an agent who is trying to grow without burning out and follow Real Estate Excellence for more conversations with professionals building stronger real estate businesses.
Highlights
00:51 From Agent to Transaction Coordinator
20:43 AI Human Touch and Client Experience
32:37 Beyond Paperwork and Florida Compliance
46:41 Custom Support Offers and Systems
1:02:47 Culture Brokerages and Community Impact
1:16:24 Production Growth Relationships and Purpose
Quotes:
"It's all about the relationships." – Travis Moore
"We truly are kind of the center of gravity for a lot of these transactions." – Travis Moore
"You're not here to do a job, you're not here to do a task, you're here to facilitate an experience." – Travis Moore
"There is still always going to need to be a human touch." – Travis Moore
To contact Travis Moore, learn more about her business, and make her a part of your network, make sure to follow her Website, Instagram, Facebook, and LinkedIn.
Connect with Travis Moore!
Website: https://nextlevelfl.com/home
Instagram: https://www.instagram.com/nextlevelagentsupport
Facebook: https://www.facebook.com/nextlevelagentsupport/
LinkedIn: https://www.linkedin.com/company/next-level-agent-support
Connect with me!
Website: toprealtorjacksonville.com
Website: toprealtorstaugustine.com
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