Everyone in the transaction is on your plane. Your job is landing it at a happy closing.
🎙️ Full Episode 344: tracyhayespodcast.com/344
Before real estate, Travis Moore worked at resorts and hotels, including the Casa Monica in St. Augustine. One lesson stuck with him: "You're not here to do a job. You're not here to do a task. You're here to facilitate an experience."
Tracy Hayes likes that. Travis tells agents the same thing when he trains in their offices. You are the pilot, and everyone involved in the transaction is on your plane. You are in charge of getting all of them to a happy closing.
That is why his team writes its intro emails and templates around a theme. Title companies, lenders and buyers reply just to say how much they enjoyed them.
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