Videos

Builder reps and realtors don’t have to clash. In this clip, Jerry explains how he builds strong, lasting relationships with agents—through communication, follow-up, content collaboration, and making sure everyone wins. “My realtors are my network.” If you work with new construction—or want better results bringing buyers to builders—this is required…

“Don’t just walk into a builder model without your own Realtor.” In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers explains why buyers in St. Augustine, Jacksonville, and St. Johns County must have their own representation when purchasing new construction. Builder reps work for the…

🎧 Full episode → https://www.tracyhayespodcast.com/306 “If you’re too busy to educate yourself… what are you really busy doing?” This clip hits hard. Robyn McIntosh calls out one of the biggest lies in real estate: “I’m too busy.” Too busy to attend meetings. Too busy to train. Too busy to sharpen…

What’s the biggest misconception about Florida real estate? In this clip from Episode 309 of the Real Estate Excellence Podcast, Christina Swyers shares what clients believe about buying in Florida that drives her nuts — especially in St. Augustine, Jacksonville, and St. Johns County. From taxes and CDD fees to…

This is what real relationships look like. Jerry explains why, when a referral agent calls him on his day off, he shows up anyway—because protecting relationships and client experience always comes first. “If a realtor calls me and needs me, I’m going in.” This is the level of service that…

🎧 Watch the full episode → https://www.tracyhayespodcast.com/306 They forgot the AC drain pipe. In a BRAND NEW home. Instead of running it through the slab like they should have… they had to reroute it AFTER construction and install a pump system that could fail. Now imagine that pump goes out…

If you had to lose the paperwork and keep only one habit to grow your business this year would it be answering the phone or following up? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Tina Priest. Tina shares how her service first mindset…

👉 Watch the full episode: https://www.tracyhayespodcast.com/308 What really changes when you go from retail real estate to a builder site agent? Should You Be A Builder Site Agent Instead? #shorts #realestateexcellence In this clip, Jerry breaks down the mindset shift that transformed his career—moving from juggling multiple side hustles to…

Full episode: www.tracyhayespodcast.com/308 Madison Partridge thought real estate would be HGTV. Pretty houses. Easy sales. Flexible days. Reality? Hard work. Ownership. Pressure. Freedom. In this clip, Madison explains why she fell in love with real estate not because it was easy—but because she could build something of her own. No…

A lot of agents think builder site sales are “easy money.” Jerry shuts that down fast. In this clip, he explains why working as a site agent is harder than most people realize—from strict rules to competition with other site agents and the pressure to execute daily. “It’s not easy.…

This Open House Setup Is Why Buyers Trust Her Instantly Full episode: www.tracyhayespodcast.com/308 Most agents think open houses fail because of the market. Madison Partridge says that’s not true. In this clip, Madison breaks down why open house setup is everything—and how first impressions decide whether buyers see you as…

Full episode → https://www.tracyhayespodcast.com/306 "You need to have your eyes wide open when you’re buying new construction." — Robyn McIntosh Here’s the truth: builder reps work for the builder. You need someone in your corner. In this powerful clip from Episode 306, Robyn explains why every buyer should bring a…

Full episode: www.tracyhayespodcast.com/308 “If you know just ONE more thing than your client… you earn their trust.” In this clip, Madison Partridge explains the simple mindset shift that wins business in real estate—especially at open houses. You don’t need scripts. You don’t need pressure. You need preparation. Know one more…

What would your real estate career look like if you stopped learning and finally acted? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Christina Swyers breaks down the mindset, systems, and discipline that transformed her from a brand-new agent into a multi-state real estate…

The best agents don’t fear competition—they crave challenge. Rachel Hanes shares why she intentionally surrounds herself with strong, high-integrity professionals who push her to elevate her game. 💬 “I want agents around me who challenge me—who make me better.” This mindset is how real estate teams rise together. 📍 Jacksonville…

Full episode → https://www.tracyhayespodcast.com/306 "I lead with confidence and clarity—no opinions, just data." — Robyn McIntosh This is what top-tier service sounds like. In this moment from Episode 306, Robyn breaks down what sets her apart from the average agent: 💥 Clear communication 💥 Zero fluff, zero ego 💥 Data…

Full episode: www.tracyhayespodcast.com/308 Most young agents are told to wait, specialize, or play it safe. Madison Partridge did the opposite—and it worked. In this clip from the Real Estate Excellence Podcast, Madison explains the mindset that fueled her growth in Northeast Florida real estate: “You have to be willing to…

Full episode → https://www.tracyhayespodcast.com/306 "The best time to buy a house is when the numbers work for YOU." Ignore the media. Ignore the noise. If you’re financially ready, the market doesn't matter. In this 🔥 clip from Episode 306 of the Real Estate Excellence Podcast, Robyn McIntosh drops the truth…

Are you using every resource in front of you or waiting for success to knock on your door? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Jerry Strums of Richmond Homes to explore the world of new construction from the builder’s side. From military…

Northeast Florida market is picking up! Rates are dropping—lock in the house, adjust the rate later. Deals are there to be made for both buyers and sellers. #NortheastFlorida #RealEstate #HomeBuying #MarketTrends

Want clients to remember your name — and open your emails? $100M+ solo agent Sarah Schwartz explains how being the community resource builds loyalty, authority, and long-term deals. Instead of just pushing listings, Sarah posts helpful reminders like filing for Homestead Exemption in her Nocatee neighborhood groups. Why? Because most…

No hype. No fluff. Just facts. Tracy Hayes keeps it real when it comes to showcasing top agents like Rachel Hanes. The numbers, the referrals, the results—they speak for themselves. 💬 “I’m just presenting the facts.” If you’re looking for straight talk on what makes a Realtor® excellent, you’re in…

“Here’s my husband… who didn’t realize what he signed up for.” 😂 In this short, $100M+ solo agent Sarah Schwartz shares the truth behind her real estate success — a partner who sands doors, hangs signs, drops off lockboxes, and never complains. This is how you do it all and…

The BEST Time to Buy a Home (Most Agents Won’t Say This) #shorts #realestateexcellence Full episode: https://www.tracyhayespodcast.com/306 Everyone's asking: “Is now a good time to buy a house?” Robyn McIntosh gives the answer most agents are too scared to say. "If you find the right house and you can afford…